REGISTRATION QUESTIONS

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HOW DO I ENROLL?
We have several options available for your convenience.
  • ​In person at 1106 W. Park Street #2 with our Convenient Kiosk
  • By phone 406-224-4181
  • Online at www.parkelitesports.com
When Can I enroll in a class?
  • We offer open enrollment all year..​
  • You can start and stop recreational classes at anytime.
How much does class cost?
  • ​Prices are per class per month. Please click on classes and each page will have a list of class times with the pricing for each class. 
Can I start or stop Class in the middle of the month?
  • Yes we will pro rate your class based on the date you start and stop. (To stop taking classes please see drop policies for dropping from a class)
  • Your registration fee of $45.00 is due upon enrollment with your Tuition. 
Do I have to pay the day I enroll in class or can I pay later or on the first day of class.
  • Payment is due in full to enroll in any class camp or team before you start.
  • You are required to pay in full upon enrollment with cash/check or card.
  • When enrolling online the card/ACH on file will be charged on the day that your enroll to hold your spot for that class or camp.
Waitlist
How does the waiting list work?
​If a class is full, it will say “waitlist” next to it, which means that there is currently no space in the class.
  • ​You will need to add your name to the waitlist, we will let you know when a spot becomes available.
  • In order to be on a waitlist, you must create an account. There is no charge to be on a waitlist, and your credit card is only charged when there is an opening and you are actually enrolled.
  • Unfortunately, there is no way of knowing how long someone will be on a waitlist as it depends on the individual schedules and skills of those who are currently enrolled in the class. Wait times can be 4 weeks to 12 weeks or more.
  • We check our waitlists daily and will notify you promptly by email when a spot opens. Once notified by email you will have 7 days from the time we send the email notification to respond before we move onto the next person on the waitlist.

PAYMENT QUESTIONS


ANNUAL REGISTRATION FEE: $45.00
  • Initially to join, there is a $45.00 REGISTRATION fee, which covers one household.
  • This covers from one to as many children as you have
  • The Annual Registration fee is billed annually on the anniversary month of your joining the gym.
Annual Registration fee is required for participants in all of our recreational classes and Teams. No exceptions, Non refundable

When Is my monthly payment Due? ​
  • TUITION DUE 20th of each month for the next month. ​
  • Classes are pre-paid. We are limited on space so you must enroll and pay for classes upfront before attending.
  • Fees for all classes are broken up into monthly tuition payments. To register for a class, you must pay that current month’s tuition. Your tuition will be due on the 20th of each month.
  • For monthly tuition rates, please see the Monthly Tuition List on each class page.
  • To pay with cash tuition is due before the 20th your card or ACH on file will be processed.
How do I cancel or drop from classes
You must send your official drop notice by email. If you choose to drop immediately from class you must notify the office by email.
  • Students first and last name
  • Currently enrolled class and day
  • Current Date of intent to drop (today's date)
If you choose to drop in the future from class you must notify the office by email.
  • Students first and last name
  • Currently enrolled class and day
  • Future drop date mm/dd/yy
Failure to cancel before auto-pay before the 20th will result in the charges for next month's tuition.

What if I tell my coach after before/class that I want to drop from class.
Verbal communication is not considered dropping from class. Our Coaches are very busy between classes with kids parents and other coaches doing what they do best coaching. They may not have time between classes to sit down at the computer to drop your athlete form class. To qualify as an official drop from class we must have it in writing and you must notify us via email of your drop. Emailing us ensure that your child will be dropped on the set date and that your account will be adjusted accordingly with a confirmation email that will ensure you that you will not be charged.

What if I want cancel class after the 20th and my auto pay has been processed.
  • Send us your cancellation email and we will deduct a $15.00 fee for each transaction and will pro rate your account from the date the email was sent /Received and we will refund you for the remaining balance.
  • If you have not informed us of dropping from class by email , All unpaid balances will be charged to your account on file.
  • Reminder we do not issue refunds or credits for missed classes prior to your intent to drop. We are holding your spot for class. If no one has notified us to drop you are paying to hold your spot until we receive your drop notice by email.

MISSED CLASSES

We are thrilled to announce the latest update to the Parent Portal! You now have the ability to enter absences and schedule your own makeup classes! please read our questions and answers about makeups to help your through the process.
What if I miss a class ? Can I makeup a class?
  • The portal now allows you log your upcoming missed days and to schedule a makeup depending on the make up policy.
  • All students receive 1 make up class per month.
  • Regardless of how many classes were missed in the month you are only allowed 1 makeup.
  • If you think you will have to miss a class please log on to the parent portal and mark your child absent to let us know and your coach will see in the attendance portal that you will absent from class. ​​

How do I schedule a make up class?
  • Watch the short Video on how to schedule your makeup- CLICK HERE FOR SHORT VIDEO
  • You have 3 weeks from the date of the missed class to makeup class
  • example- If you missed class on 12/22 you must makeup your class by 1/11.
  • We only allow 2 spots per class to keep classes from getting over crowded.
  • If you do not see a spot available for the class you want it may be full. You will need to look for a different week to schedule your makeup.

Can I schedule A make up class before I miss the class?
  • No you can not pre-schedule a makeup. You can only preschedule and absence.
  • You must wait until after the class has been missed, even though you prescheduled your absence.
  • The system will not allow future attendance to be taken or saved. Once the coach is allowed to take attendance they will click on the makeup box that evening. Then you may schedule your makeup the following day. 

Do we get a credit for missed classes or Holiday closures?
  • We do not offer refunds, or credits for missed classes. We are holding your spot for your child in that class. If you miss class you will, only receive one makeup per month.
  • You will be notified of holidays available for makeups via email.
    ​we do not offer make ups or prorate for summer transition or winter transition weeks.
  • Makeups are non transferable between family members or other athletes. If The athlete misses the makeup, chooses not to schedule a make up or drops from class before they can use the makeup the makeup is forfeited .
  • If you choose to leave the program you can not schedule any makeups after your last scheduled day in class. Makeups classes are reserved for currently enrolled students, and should be scheduled within 3 weeks of the absence. Once your child is dropped from class and it is past your last day, you are no longer currently enrolled in the system and it will not allow you to schedule a makeup.

What If I miss my make up class? Can I reschedule?
  • If a student misses their make-up class, they are not allowed to reschedule.
  • Make-up classes must be scheduled through the parent portal. You can not just show up. You will be turned away.
  • Credits or refunds are not given for absences.
  • There are no make-up opportunities or credits given for absences in PIR Camps, Clinics or Teams
  • If your class is on a Holiday Closure You will be notified and given one makeup .
  • Our Regular policies and rules apply to Holiday closures.

What if I cant make up any of the classes available?
  • We understand that life is busy but we have several options available for you to make up a class if you are unable to makeup class within the make up range of available classes you will forfeit your makeup class for that missed day.
  • We can not put children in higher or lower level classes. For safety reasons all athletes must do a makeup in a level appropriate class.

Payment Specifics


How do I update my Billing information?
  • You must call the front desk (406)-224-4181 to update all of your billing and payment information.
What if my card on file expires or is lost or stolen?
  • Please call the front desk to make your payment and up date your payment information.
  • We have a smart system that lets us know if your card is expired ,lost or stolen, call us! If you make your payment within 24 hours from the decline notification email sent and update your payment information on file We are happy to take off the $25.00 late fee.
What if my card on file declines?
  • We have a smart system that lets us know your card has declined and it automatically adds the late fee for any declined transaction.
  • Payment of tuition and late fee will be due in full to continue classes. ​ .

LATE FEE: $25.00
  • If your payment doesn’t go through for any reason you will be charged a $25.00 late fee EACH MONTH up to but not limited to 160 days until the overdue account is paid in full.
  • If delinquent tuition is not paid before the first day of class or the first of the month, your child will be tagged inactive by the computer, will be un-enrolled.
  • If your account is not paid in full after 60 days your account will be sent to collections.
  • Once your account is sent to collections you will be required to pay all fees and a 33%-50% collection fee on top of your over due balance and fees.
RETURNED CHECKS
  • Returned checks will carry a fee of $35.00.
  • Once we have taken a bad check all tuition must be paid from then on by cash or debit/credit card upfront.

DISCOUNTS

FAMILY -CLASS DISCOUNT
  • We only offer discounts for 3 or more students. If you have more then 3 students that you would like to enroll at the same time please contact us.
  • Discounts are not applied on online; they will be set up with the office and reflected on your monthly billing statement. Talk to our front office about discounts that your family may be eligible for!​